Sign in

How do I send reminders the day before someone's appointment?

By default, Bookem has three standard automated reminders

  1. Appointment confirmation (sent immediately after the appointment is confirmed)

  2. Reminder 1 (sent the day before an appointment)

  3. Reminder 2 (sent 2 hours before the appointment)

These are sent via SMS and email and you can change these to suit your requirements including: limit the time of day they are sent, how long before the appointment they are sent and what the message says.

In order to edit, add or remove these reminders, go to "settings - automated reminders"

If you are using Bookem's online forms, you will need to add a message for Initial consultations, which includes the link to the patient intake form. See how here