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How to fix 'camera is not accessible'

Before reading this article, make sure your camera settings are correct. Follow the steps in this article first: Camera/webcam settings for video calls

Once you've ensured your camera settings are correct, follow the steps for your specific browser on either Windows or Android:

On your Windows desktop or laptop

Firefox

1. Open Firefox browser on your desktop or laptop

2. Click the menu icon in the top right corner

3. Select 'Settings'

4. Navigate to 'Privacy and security' and scroll down to 'Permissions'

5. Click Settings for 'Camera'

6. A window will pop up. In the 'Website' column, find https://bookem.com and change the status from 'Blocked' to 'Allow'

Chrome

1. Open Chrome browser on your desktop or laptop

2. Click the menu icon in the top right corner

3. Select 'Settings'

4. Navigate to 'Privacy and security'

5. Scroll to 'Site Settings'

6. Under 'Permissions', select 'Camera'

7. Under 'Default behaviour', make sure that 'Sites can ask to use your camera' is selected

Edge

1. Open Edge browser on your desktop or laptop

2. Click the menu icon in the top right corner

3. Select 'Settings'

4. In the menu on the left, select 'Cookies and site permissions'

5. Under 'Site permissions', click on 'All sites' to view permission sites you've visited

6. Click on bookem.com

7. In the Camera tab, make sure permissions are set to 'Allow'

Brave

1. Open Brave browser on your desktop or laptop

2. Click the menu icon in the top right corner

3. Select 'Settings'

4. Now, go to 'Privacy and security'

5. Select 'Site and Shields Settings'

6. Click on bookem.com and, under permissions, scroll to Camera

7. Make sure to activate permissions for camera here

Opera

1. Open Opera browser on your desktop or laptop

2. Click the menu icon in the top right corner

3. Select 'Settings'

4. Scroll to 'Go to full browser settings'

5. Now, under 'Privacy and security', click 'Site settings'

7. Under 'Camera', scroll down to the list of websites not allowed to use your camera. Find https://bookem.com and open up the tab by clicking on the '>'

8. Now, make sure your camera and microphone permissions are set to allow access

On your Android device

Chrome

1. Open Chrome on your device

2. Click the three-dotted kebab menu icon

3. Go to 'Settings'

4. Scroll down to 'Site Settings'

5. Under 'Permissions', Select 'Camera'

6. Click on https://bookem.com and set site preferences to 'Allow'

Firefox

1. Open Firefox on your device

2. Click the three-dotted kebab menu icon

3. Go to 'Settings'

4. Under 'Privacy and security', Select 'Site permissions'

5. Scroll down to 'Exceptions' and click on https://bookem.com

6. Now, set permissions to 'Allowed'

Opera

1. Open Opera on your device

2. Go to 'Settings' by clicking the wheel icon

3. Click on 'Privacy & Security'

4. Go to 'Site Settings' and click on 'Camera'

5. Click on https://bookem.com and scroll down to 'Permissions'

6. Click on 'Camera' and 'Microphone' to set permissions to 'Allowed'

Brave

1. Open Opera on your device

2. Click the three-dotted kebab menu icon

3. Go to 'Settings'

4. Scroll down to 'Site Settings'

5. Under 'Permissions', select 'Camera'

6. Under 'Blocked', click on https://bookem.com and set site preferences to 'Allow'

7. Now, click the back arrow to take you back to 'Permissions'

8. Now, select 'Microphone'

9. Under 'Blocked', click on https://bookem.com and set site preferences to 'Allow'

For your Mac and Apple devices

Read more here:https://support.pitchvantage.com/support/solutions/articles/6000218471-enable-camera-and-microphone-on-my-mac-for-chrome-

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