Care for patients, not paperwork
General practitioners balance a steady flow of consults, follow-ups, and procedures, often with little time to catch their breath. Between walk-ins, chronic condition management, and home visits, admin can easily take over. Bookem is a secure, mobile platform built in South Africa that keeps your practice organised by bringing bookings, records, and billing into one place. That means less time on admin, fewer missed details, and more time focusing on patient care.
One calendar for every consult
From repeat prescriptions to house calls, GP schedules are full of variety. With Bookem, patients can book directly from your website for in-person or virtual consults. You decide which bookings confirm automatically and which require approval, such as house calls or first-time visits.
Telehealth is built in, so video consultations are easy to schedule and run directly from Bookem without extra software. Two-way SMS reminders and calendar sync cut down on missed appointments, while recurring bookings make chronic condition follow-ups simple to manage.
Whether you're working alone or coordinating a team across multiple locations, Bookem keeps every diary aligned. Virtual consults, walk-ins, and planned procedures all run through the same calendar, so your patient flow stays smooth and predictable.
Start every consult prepared
Start every consultation prepared. Bookem automatically sends intake and consent forms matched to your service type - from medical histories and chronic condition screenings to travel health or prescription requests. Patients can upload referral letters, test results, or past medical records in advance, and everything is linked directly to their profile. That means you walk into every appointment with the right information in front of you.
Notes that write themselves
Keeping records clear and compliant is simple with Bookem's GP-specific templates. From SOAPe notes and case summaries to prescriptions, sick notes, and referral letters, everything is structured and ready to use.
Dictate your notes and let Bookem's AI Assist turn them into neatly formatted consultation records, scripts, or letters instantly. No more late-night typing marathons. EMGuidance is built in too, giving you fast access to locally approved treatment guidelines and enabling AES-script generation directly within the platform.
All patient data is stored securely and POPIA-compliant, with full audit trails, so you can document with confidence.
Get paid before patients leave
Bookem makes billing accurate and effortless. Create medical aid–compliant invoices in seconds, whether for a consultation, procedure, or repeat script. You can consolidate multiple services into one invoice, making accounts easier for patients to settle.
Payments are simple too. Accept card payments in person with Yoco or send secure online payment links for remote consults. Every payment is automatically reconciled against the right invoice, so your books stay balanced without extra admin. That means you can send off the claim before the patient even leaves the room.
Insights that keep your practice healthy
Stay in control of your practice's financial health with Bookem's real-time reporting. See at a glance which services are most in demand, when your busiest periods are, and where income is coming from. Track outstanding accounts and follow up quickly, reducing cash-flow stress.
If you work with a team, Bookem gives you a clear picture of each practitioner's activity across multiple locations. That means you can plan staffing, allocate resources, and keep your practice running smoothly.
Grow your patient base
Bookem isn't just about keeping your current practice organised - it also helps you grow. Patients can book directly from your website without relying on third-party directories, making access simple and seamless. Campaign tracking shows you which referrals or ads actually generate bookings, so you can put your marketing spend where it works best.
Why GPs choose Bookem
General practitioners want to focus on care, not chasing paperwork. Bookem keeps patient flow steady, records structured, and billing accurate - all while saving you time every day. With tools for bookings, intake, notes, invoicing, and growth, plus innovations like AI Assist, EMGuidance, telehealth, and Yoco payments, you get a platform built for real-world medicine. Less admin, more care - that's Bookem for GPs.
"With 30 years in Occupational Health, I’ve found Bookem uniquely understands the demands of this field. Their custom templates and AI tools for Fitness Certification save me hours, while the platform’s user-friendliness and fast support make practice management seamless."
Neil van Tonder
General & Occupational Health practitioner
"Bookem is the cornerstone of my practice - easy for patients to book, simple for our team to use, and supported by a responsive, caring team. Great value and highly recommended."
Dr Matt Lavis
Minimax Medical
"What I love most about Bookem is the automatic reconciliation of accounts with online payments - it saves so much time and stress. On top of that, everything is in one place: bookings, notes, invoicing, messaging, and even video calls. The system is easy to use anywhere, and the support team is always patient, creative, and incredibly helpful."
Dr Nicole Chilimigras
General Practitioner